Privacy policy

1. Introduction

Club395 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or use our website.

2. Information We Collect

• Personal Information: Name, email, phone number, and other contact details provided through booking forms or inquiries.
• Usage Data: IP address, browser type, pages visited, visit duration, and similar analytics collected via cookies.

3. How We Use Your Information

We use your personal information to:

• Respond to inquiries and booking requests.
• Manage event registrations and bookings.
• Communicate updates, newsletters, and promotions (only with explicit consent).
• Improve our website and services based on user interaction data.

4. Disclosure of Your Information

We do not sell or share your personal data with third parties except:

• Service providers who help us run our website (e.g., hosting providers, email marketing).
• When legally required by authorities or to protect our rights.

5. Cookies

Our website uses cookies to enhance user experience and analyze site performance. You can disable cookies through your browser settings, though this may affect functionality.

6. Security

We take reasonable measures to protect your personal information. However, no online data transmission or storage method is 100% secure.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. Contact us at hello@club395.co.uk for any privacy-related inquiries.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

9. Contact

For questions about this Privacy Policy, contact us:

• Email: hello@club395.co.uk
• Address: Club395, Unit 4, The Old Malthouse, Little Ann St, Bristol BS2 9EB

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General terms & Conditions

1. Acceptance

By using our website, you agree to comply with these Terms. If you disagree, please do not use the site.

2. Venue Booking

• Bookings are subject to availability and confirmed upon receipt of deposit/payment.
• Cancellation terms: cancellations made less than 7 days prior to the booking date may incur charges or loss of deposit.

3. Event Attendance

• Attendees must follow venue guidelines, including noise restrictions and safety procedures.
• We reserve the right to remove individuals who act disruptively or dangerously.

4. Intellectual Property

All website content, including text, images, graphics, logos, and design elements, is owned by or licensed to Club395. Unauthorized reproduction or use is prohibited.

5. Liability

Club395 is not responsible for personal injury, property loss, or damage occurring during events unless due to proven negligence by Club395 staff.

6. Links to Third-party Websites

Our site may include links to external websites. We are not responsible for third-party content or privacy practices.

7. Governing Law

These Terms are governed by English law. Any disputes will be settled in the courts of England and Wales.

8. Amendments

We reserve the right to modify these Terms at any time. Updates will be published on our website.

9. Contact Information

For any questions about these Terms:

• Email: hello@club395.co.uk
• Address: Club395, Unit 4, The Old Malthouse, Little Ann St, Bristol BS2 9EB

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